Etiquette

Gives advice on manners and formatting in electronic communications, with an emphasis on email.

Offers a list of "Do's" and "Don'ts" to help e-mail users avoid basic mistakes.

Provides guidance on how to use e-mail and the Internet in various social situations.

Wikipedia article on Netiquette (Internet Etiquette).

Information on netiquette, quizzes, advice, e-zine and forums.

An international research and consulting firm, publishes the Online Customer Respect Index (CRI) and provides...